Last updated: 09/07/2025
Thank you for shopping with LUNA AND BARK. We’re excited to bring you amazing products. Please read below to understand how we process and ship your orders.
We currently ship worldwide, including the USA, UK, Canada, Australia, and most other countries. If you're unsure whether we ship to your location, please contact us before placing an order.
All orders are processed within 1–5 business days. Once your order is shipped, you will receive a confirmation email with tracking details.
| Region | Estimated Delivery Time |
|---|---|
| USA | 7–15 business days |
| UK & Europe | 7–20 business days |
| Canada | 10–20 business days |
| Australia | 7–20 business days |
| Rest of World | 10–30 business days |
Please note: These are estimated delivery times. Actual delivery may be affected by factors like customs delays, local holidays, or weather conditions.
We offer Free Standard Shipping on most products. Some items may have a small shipping fee depending on weight or delivery location, which will be shown at checkout.
You will receive a tracking number as soon as your order is shipped.
If you order multiple items, they may arrive in separate packages and on different days. This is to ensure faster delivery from various warehouses.
If your order hasn’t arrived within 30 business days, please contact our support team at lunaandbark@gmail.com. We will investigate and offer a solution or replacement.
We are not responsible for packages delivered to the wrong address due to incorrect information entered by the customer. Please verify all shipping details before completing your purchase.
lunaandbark@gmail.com